Here to Help
RESOURCES AT YOUR FINGERTIPS
Membership Requests
- Put your membership on a temporary hold for 1 month, 2 months or 3 months. Memberships placed on a 1 month, 2 months or 3 months hold will automatically resume at the end of the hold period.
Reinstatement of Membership Hold
- Ready to come back early from your Hold? Complete this form to resume your membership earlier than your original resume date.
Request to Cancel your Membership
- If a membership hold doesn’t meet your needs and you have made the difficult decision to cancel your membership, please use this form.
- Do you need to add or remove someone from your membership? Use this form to make changes to your account.
Parental Liability Waiver (0-17 yrs old)
- We now require anyone under the age of 18 to have liability waivers signed by parents when purchasing a youth guest pass or youth pass.
Program Requests
Request to Make Changes to / Cancel a Program
- We understand that things change in your busy schedule and you may need to make changes to your programs. Use this form to make changes to a program or to request a program cancellation.